Refund Policy

At Arch Digital Services, we value our clients and aim to deliver projects with the highest professionalism. This Refund Policy outlines the conditions under which refunds may be provided, the process for requesting a refund, and our responsibilities in such cases. By engaging with our services, you agree to this policy.

Coverage & Scope
This policy applies only to services directly provided by Arch Digital Services. It does not cover third-party services, tools, or products that are outside our control.

Filing a Refund Request
We encourage open communication to resolve concerns before moving towards a refund. If you are dissatisfied with our services, please first contact us at info@archdigitalservice.com to discuss your concerns. Refund requests will only be considered if mutual resolution is not possible.

Eligibility for Refund

• Full Refund: If the project has not been started or if the initial design concepts have not been started.
• Partial Refund: If work has begun but delivery is incomplete. The refund amount will be based on the proportion of work completed.
• No Refund: Once the project has been completed and delivered.

Conditions & Limitations

• Refunds are not applicable if project delays are due to incomplete, delayed, or inaccurate information provided by the client.
• Refunds are not applicable if payments as per the agreed schedule are pending.
• Arch Digital Services is not liable for indirect losses caused by delays, third-party issues, or circumstances beyond our control.
• The maximum liability of Arch Digital Services is limited to the value of the portion of work not delivered, as per the agreement.

Processing of Refunds

• Full Refunds: Processed within 10–15 business days from the date of cancellation.
• Partial Refunds: Processed within 15–25 business days from the date of cancellation.
• Refunds will be issued through the original mode of payment (e.g., bank transfer, credit card, PayPal).

Policy Updates
Arch Digital Services reserves the right to update or revise this policy at any time without prior notice. Clients are encouraged to review this page periodically. Continued use of our services implies acceptance of the revised terms.

Contact Us
For any questions regarding this Refund Policy, please reach out at: info@archdigitalservice.com